Ms. Lucille Manns
Human Resources Manager
Avalon Bay Communities Inc
1624 Bingamon Branch Road
Oak Brook, IL 60523

May 28, 2010

Subject: Application for position of Apartment Leasing Consultant

Dear Ms. Manns,

I am applying for the position of Apartment Leasing Consultant as seen advertised. I believe the skills and experience I have to offer in this respect will prove to be of considerable benefit to Avalon Bay Communities Inc.

The experience and skills I have to offer Avalon Bay Communities Inc include:

– I hold a Masters degree in Business Management gained at University of Maryland in 2005.

– I have experience of the requirements of an apartment leasing consultant gained at Marquette Management where I worked for 5 years. I also worked at AMLI and George Realty.

– I fully understand the importance of presenting vacant apartments in a professional and compelling way, being courteous and polite to all prospective tenants, and answering all and any questions in a timely and accurate manner with a pleasant, confident manner.

– I am efficient at responding to the needs of existing tenants in a timely and accurate manner. I can handle complaints with tact and diplomacy, always seeking the best possible outcome for everyone.

– I am able to develop strategies to try and retain the most suitable and desirable tenants, recognizing that their well-being is highly important.

– I am tactful and diplomatic when dealing with debt collection or late payments from tenants.

– I present a pleasant and pleasing manner to all tenants and prospective tenants at all times, whatever the situation.

I would like to take this opportunity to thank you for considering me for this position, and I look forward to the chance to expand on my qualifications, experience and skills at interview level.

To this end you may contact me at (222)-406-2246, or send me an email at c.naples@zmail.com. I thank you again for the opportunity to be of service to you in the post of Apartment Leasing Consultant.

Yours Sincerely,

(Signature hand written in blue pen ink)

Carl Naples

Encl: Resume