How to Write a Hybrid Resume for a Retail Position
by Bonnie Dewkett
If you’re applying for a retail position, your resume needs to combine your experience and skills into one well-organized and compelling document. While an office worker might perform similar tasks day in and day out, retail associates deal with unique situations and perform a wide variety of tasks every single day.
Your resume needs to show the hiring manager that you can handle this challenging, dynamic environment. Learning how to write a resume for a retail position is an essential step in your career development, whether you hope to advance to retail management or you’re taking it one job at a time.
What is the hybrid resume format?
A hybrid resume format may be the best way to highlight both your experience and skills for the retail industry. This format allows you to showcase your past knowledge as well as your applicable skills; you don’t have to choose which one is more important.
The hybrid format may also be the best retail resume format if you’ve had steady employment and a relevant set of competencies. Because the hybrid resume is a blend of the functional and chronological resume formats, you can take some formatting liberties with your retail job resume format. Just be sure to include the basic resume components that all resumes must have. In the case of a hybrid or combination format, you’ll want to place the sections in this order: header, summary, skills, work history and education.
Your retail store resume should always begin with your header. The header includes contact information such as your name, phone number and email address. If you don’t have a professional email address, open a new account for job hunting purposes. Aim to create a professional email address that contains either your full name or a variation on your name (email@example.com) . Due to recent privacy issues tied to identity theft, we no longer recommend that you include your home address.
Customize your summary statement
Your summary statement comes next. In this portion of your retail resume, you’ll offer the potential employer a glimpse into who you are, your experience, and why you are the right fit for this position. You need to tailor your summary section (and your resume in general) to the specific job for which you’re applying.
Keep it brief and professional. Include the length of time you have worked in a retail position as well as any experience you have with customers and relevant trends. It may be a challenge to keep this brief, but you need to engage your reader with only a couple of sentences. Your summary can include your advancement goals as a retail sales associate. The employer or hiring manager reading your resume will start with the summary, so this is your chance to make a great and memorable first impression.
Showcase your skill set
In a hybrid resume, your skills are equally as important as your work experience. Highlight the skills that are most critical to the position you’re seeking. Your skill set is probably more robust than you realize. Spend some time writing down the tasks you perform daily to determine your proficiencies, then compare your list with the key skills mentioned in the job description. Aim to include as many skills as possible from the job description into your resume, and always use the same language found in the job description when describing your skills.
Many employers now use applicant tracking systems (ATS) to review resumes. These systems automatically scan resumes to find relevant keywords that align with their job description. When updating your resume and cover letter (which you can do with a resume template and cover letter template), include the most relevant keywords from the job description whenever possible.
One great way to make your skills stand out is to quantify them, which means to provide measures that help the reader understand the scale of your effort. Use data that allows employers to understand the scope of your capabilities and achievements. Here’s an example:
- Generic skill: Provided superior customer service.
- Quantifiable skill: Achieved customer satisfaction survey ratings of 9+ every month.
Highlight your work experience
In a hybrid resume format, work experience can be listed either before or after your skills. Decide which is more relevant for each specific position and organize accordingly. When deciding which previous work experience you should include, examine the required skill set for the desired retail position and include the work experiences that align with the role.
Leverage your education and training
Hybrid resumes generally don’t highlight education. However, you still need to include it, especially if you’re applying for a managerial or competitive role. Consider including classes and seminars that may not have taken place in traditional learning environments but may apply to your desired position. For instance, if you’re applying to work at a retail store that sells high-end kitchenware, you may want to highlight the cooking classes you took this year.
Once you’ve determined which hybrid resume format for the retail industry works best for the job you are applying to, our Resume Builder can help you organize all of your most relevant talents and accomplishments, and lay them out in a beautifully designed document. Complement your resume with a thoughtful cover letter crafted with our Cover Letter Examples, and you’ll be receiving interview requests in no time.