Introduction
A solid resume is an essential factor in securing a job in the competitive airline industry. When you know what to say about your qualities and skills, you’ll be much closer to that important interview with your future employer. If you want to make the process more manageable, look at the example this Emirates flight attendant resume template for Word provides below. See how to write an excellent summary statement, skills list, work history, and education section so your resume can get the right employer’s attention.
Emirates Flight Attendant Resume Template for Word
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Summary Statement
Capable and intelligent professional flight attendant with more than seven years of experience in the industry. Focused on delivering top service to passengers and creating a safe atmosphere. Able to make clients feel at ease and assist the cabin crew in a pleasant flight service.
Skills
* Understanding of all emergency procedures
* Skilled at addressing customer complaints
* Certified in first aid and CPR
* Able to provide service for passengers with special needs
* Excellent communication ability
* Fluency in English, Arabic, and Spanish
Work History
Flight Attendant, Company Name
March 2015 – present
* Evacuate passengers quickly and safely during emergency procedures, with a perfect safety record
* Serve food and drinks on long- and short-haul destinations to full cabins of more than 300 passengers
* Perform takeoff and landing procedures when directed by the captain, with a 100 percent accuracy score
* Attend periodic training sessions to update skills in lifesaving and airline emergency standards
* Clean seating areas and remove trash from passengers when plane is ready to land
Flight Attendant, Company Name
June 2013 – March 2015
* Recognized as the top flight attendant in the region for top customer service and attention to safety
* Generated more than $10,000 in duty-free sales on average during each transatlantic flight
* Collaborated with the rest of the cabin crew to provide a safe and comfortable flight to all passengers
* Explained the seat belt, exits, and lifesaving emergency procedures to passengers at takeoff
* Maintained a professional and neat appearance that reflected the airline’s image standards each shift
Flight Attendant, Company Name
July 2010 – June 2013
* Eased nervous flyers and children on flights by talking to them and paying special attention to their needs, with more than 90 percent of them calling corporate for praise
* Accompanied minor children traveling alone and ensured they reached their destination 100 percent of the time
* Inspected the passenger cabin at takeoff and landing to ensure all seat belts were secured and chairs were in the proper position
* Participated in quarterly emergency drills, scoring 100 percent on all categories
* Restocked all food and drink supplies in the cabin kitchen, making sure all special meals were accounted for
Education
Completion of Flight Attendant Training Program – 2010
New York State Flight Attendant School, City, State
Associate of Arts in Communications – 2008 – 2010
Suffolk County Community College, City, State
Master Your Summary Statement
The first opportunity you’ll have to sell yourself to airline hiring managers is with a strong summary statement. This short list of bulleted items is a way to convince employers you have what it takes to be hired and successful. Sometimes, this may be the only part of the resume that is read.
For jobs in the airline industry, you should show off your commitment to passengers and safety. The amount of training you have completed may also be helpful to include in a summary statement. Most of all, you should aim to demonstrate a capable and knowledgeable candidate, as seen in the Emirates flight attendant resume template for Word.
Emirates Flight Attendant Summary Statement Example
Safety-oriented and friendly flight attendant with 25 years of experience. Demonstrated history of providing excellent service to passengers and exceeding their expectations. Ability to stay calm in stressful situations and ease passengers.
Perfect Your Skills Section
The next part of the resume is your skills section. This area is short and to the point, including job essentials and knowledge you’ll need to get hired. Organize your list of six to eight skills in order of importance, with the essentials at the top. Flight attendants must have a variety of industry-specific skills and general soft skills to secure a position in this competitive industry. Some airlines use computerized applicant tracking systems to review resumes before a hiring manager even looks at them. Use the Emirates flight attendant resume template for Word to see some examples. Here are some additional important skills airlines look for in flight attendants:* Expertise with cabin safety equipment* Commitment to top customer service* Strong communication skills
Polish Your Work History Section
To really make an impact on the hiring managers or human resources department leaders, you’ll need to impress them with a solid work history. In this section, you’ll be able to outline your past job experiences from the previous decade or so of your career. Like in the Emirates flight attendant resume template for Word, you should list each job going backward in reverse chronological order. Before you start writing your work history section, be sure to carefully review the job posting to see what duties are required for the open position. Show off your expertise with those responsibilities by using metrics and highlighting your accomplishments. Hiring managers will appreciate a work history that is brought to life with strong and clear action verbs throughout. Flight Attendant, Middle Eastern AirlinesMay 2014 – August 2016
• Greeted passengers to the aircraft and fluently communicated with them in more than eight languages
• Ensured all 350 passengers were evacuated from an airplane that made an emergency landing
• Assisted disabled or elderly passengers by providing pre-boarding services
• Showed passengers where each exit was located and explained how to use the seat belt Flight Attendant, Dubai AirNovember 2009 – May 2014
• Delivered special meals and drinks to VIP passengers aboard a private jet service, with 99 percent satisfaction rates
• Discussed topics of interest to VIP passengers by researching details about them before service
• Checked that all passengers were seated and buckled during takeoff and landing
• Reassured passengers when the flight experienced turbulence or weather events and calmly explained what was happening
Refine Your Education Section
The modern resume ends with a strong educational history. This part of the document is where you don’t have to include too much detail about your coursework and activities during school. As shown in the Emirates flight attendant resume template for Word, you can simply list your most recent degrees or certifications.
Most flight attendants don’t have four-year college degrees, but if you have a two-year degree or some college experience, you should include this. You can also include professional affiliations or certifications in this part of the resume to show your suitability for the job. Here is an example of an education section for a flight attendant:
Emirates Flight Attendant Education Section Example
Certification in Safety for Flight Attendants – 2001
National Association of Flight Attendants and Air Personnel
Coursework in Management – 2000
Columbia University, City, State