Process Manager Resume Example

Chloe Kay

100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
email@example.com

Professional Summary

Process Manager in charge of the development and implementation of the business process management project. Adept at ensuring there are sufficient resources available to improve a process. Specialize in assisting senior management within organizations.

Core Qualifications

Process management and improvement

Scheduling

Operational costs

Market demand

Identify and manage risk

Develop strategy

Experience

Process Manager, April 2012 – Present
Dana Business Corporations– Pasadena, CA

• Motivate the process management team to focus on the business results as well as the consumer objectives.
• Identify and remove any barriers blocking progress of business management process.
• Select and approve architects, process owners and other related roles and team members.
• Balance the operational requirements of the business with the corporate strategy and customer satisfaction.
• Identify the current state of the process and ways that the process can be improved.
• Establish process performance objectives and create KPIs to measure the success of the project throughout each phase.

Process Manager, August 2008 – May 2012
Los Angeles Business Bureau– Los Angeles, CA

• Identified specific future change requirements and worked closely with team manager to deliver vision for process improvement.
• Drove process improvement activities and created incentives to encourage end-to-end performance.
• Modified and adapted the process management improvement strategy as necessary to accommodate changing business factors, operational costs and project scope.
• Characterized each facet of the process improvement strategy and guided the team in the appropriate direction.

Education

2008 Bachelor of Science, Business Management
University of California – Los Angeles, CA