Most people looking for a job as a duty manager have experience creating schedules and juggling multiple projects. For you, this means the competition is tough. You have to find a way to set yourself apart from the other applicants. A strong resume full of your most relevant experiences, accomplishments, and skills catches the attention of employers, so you get called in for an interview.
As you craft your own document, you may have a hard time figuring out the best content and format to use. Reviewing a duty manager resume sample like the one below gives you a strong document to compare your own resume to. Read through the writing tips to figure out what characteristics you should and should not include. If you still need help after looking over the sample and writing guidelines, you can turn to the resume builder.
Diana Grendel
100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
example-email@example.com
Professional Summary
Motivated Duty Manager with a natural talent for setting high customer service standards while handling staffing and scheduling requirements. Always willing to learn and apply new skills as necessary. Extremely articulate, observant and responsive in the execution of assigned duties.
Core Qualifications
- Staff scheduling
- Strong people management skills
- MS Word, Excel proficiency
- Resource planning
- Effective communicator
- Assertive leader
Experience
Duty Manager, June 2014 – Present
World of Fashion – New Cityland, CA- Prepare weekly staff schedules.
- Respond to scheduling conflicts.
- Implement customer service policies.
- Ensure that checkout areas are properly staffed.
- Provide performance feedback to employees.
- Assist with initial employee training sessions.
Duty Manager, June 2012 – May 2014
Fix-it Home Improvement Center – New Cityland, CA
- Assigned staff members to the appropriate departments.
- Handled staff scheduling at two store locations.
- Participated in meetings to determine areas where customer service could be improved.
- Established standards for how customer information was entered into the database.
- Provided feedback on quarterly performance review sheets.
- Reassigned staff to areas of the store with more customers.
- Determined duty guidelines for each staff position.
- Coordinated with store manager to address customer support issues.
Education
2012 Associate’s Degree, Business Management
Seaside Community College – New Cityland, CA