Duty Manager Resume Example + 5 FAQs Answered

Most people looking for a job as a duty manager have experience creating schedules and juggling multiple projects. For you, this means the competition is tough. You have to find a way to set yourself apart from the other applicants. A strong resume full of your most relevant experiences, accomplishments, and skills catches the attention of employers, so you get called in for an interview.

As you craft your own document, you may have a hard time figuring out the best content and format to use. Reviewing a duty manager resume sample like the one below gives you a strong document to compare your own resume to. Read through the writing tips to figure out what characteristics you should and should not include. If you still need help after looking over the sample and writing guidelines, you can turn to the resume builder.

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Diana Grendel

123 Fake Street | City, State, Zip Code
Cell: 000-000-0000
email@email.com

Professional Summary

Motivated Duty Manager with a natural talent for setting high customer service standards while handling staffing and scheduling requirements. Always willing to learn and apply new skills as necessary. Extremely articulate, observant and responsive in the execution of assigned duties.

Core Qualifications

Staff scheduling
Strong people management skills
MS Word, Excel proficiency
Resource planning
Effective communicator
Assertive leader

Experience

Duty Manager, June 2014 – Present

Company Name – City, State

Prepare weekly staff schedules.
Respond to scheduling conflicts.
Implement customer service policies.
Ensure that checkout areas are properly staffed.
Provide performance feedback to employees.
Assist with initial employee training sessions.

Duty Manager, June 2012 – May 2014
Company Name – City, State

Assigned staff members to the appropriate departments.
Handled staff scheduling at two store locations.
Participated in meetings to determine areas where customer service could be improved.
Established standards for how customer information was entered into the database.
Provided feedback on quarterly performance review sheets.
Reassigned staff to areas of the store with more customers.
Determined duty guidelines for each staff position.
Coordinated with store manager to address customer support issues.

Education

2012 Associate’s Degree, Business Management
Seaside Community College – City, State

Why Is This a Good Duty Manager Resume Sample?

If you really want to use this duty manager resume sample as a foundation for your own document, you need to understand what makes it stand out. Look at the professional summary section. In this short, reader-friendly paragraph, the sample applicant brings to light her most relevant abilities, including being “articulate, observant and responsive.” She also briefly discusses her familiarity with “setting high customer service standards,” which makes her a strong candidate for the job.

Continue to the core qualifications section. The jobseeker has packed this part of the resume with keywords that are sure to impress hiring managers. As a duty manager, business skills and problem-solving skills are extremely important. The writer of our duty manager resume sample focuses on these skills through the short qualifications like “MS Word, Excel proficiency,” “resource planning,” and “staff scheduling.”

As you look over the experience section, you’ll see the candidate used a consistent format to showcase the title of her position, the dates of employment, and the name of the company for each relevant job. Each entry in this section starts with a strong, industry-related action verb, such as “assist,” “coordinated,” and “assigned.” The applicant uses present tense to talk about her duties and accomplishments at her current job, but past tense to talk about what she did at past jobs. You’ll also notice she didn’t just rattle off a laundry list of responsibilities. Instead, she focused on a few key accomplishments, such as handling “staff scheduling at two stores.” If you’re able to focus on areas where you went above and beyond, you’ll have a better chance of really impressing employers.

Finally, read through the education section in the duty manager resume sample. This is the shortest part of the document, and that’s okay. Most employers simply want to know when you graduated, what degree you graduated with, and where you graduated from.

Why You Need a Strong Duty Manager Resume

Duty managers can find work at hotel chains and retail stores. According to the Bureau of Labor Statistics, this career field is expected to see an 8 percent growth by 2024. This means there will be plenty of new positions.

However, job growth does not necessarily mean you will have an easy time finding a future position. Instead, it could attract a younger crowd of competition. Those who have little experience may be willing to work for less money, which is why a strong resume is still your key to success. If you stick to resume writing best practices, which are modeled for you in the duty manager resume sample, you can better prepare yourself to create a document that showcase you as a strong candidate.

Costly Duty Manager Resume Mistakes To Avoid

Glaring typos and falsehoods can quickly take your resume from impressive to forgettable. Other industry-specific resume writing pitfalls can bring you down a notch in the eyes of employers.

When you sit down to write your experience section, it can be hard to figure out exactly what to say. After all, most of your responsibilities at work revolve around managing employees. However, if you want your document to stand out, you need to find ways to make your duties engaging. Including a few accomplishments can help. In the duty manager resume sample, the writer talks about her project of establishing “standards for how customer information was entered into the database.” Even though this was a one-time project, it clearly shows her worth.

Don’t forget to include skills the hiring manager is looking for in a candidate. You can find out exactly what the employer wants by reading through the job description. Top duty manager skills include people management, communication, and leadership. Make sure the skills you list are applicable.

Conclusion

If you want to beat the competition, you need to find a way to make a great first impression. The resume acts as your introduction to an employer, so you need to follow the writing best practices to include your appropriate skills, experiences, and accomplishments. Read through the duty manager resume sample and writing guidelines to make sure you are on the right track with your own document.