Rufus Welland
100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
rufuswelland@example.com
Professional Summary
Motivated Technical Support Engineer that has a long and successful track record of onsite installation work. Adept at formulating custom installation plans, working with customers on special projects and developing solutions for unique situations. Specializes in industrial equipment installation.
Core Qualifications
- Certified professional electrical engineer
- Excellent customer service skills
- Troubleshooting abilities
- Analytical thinker
- Problem solving skills
- Willing to travel
Experience
Technical Support Engineer, November 2009 – February 2015
General Power Incorporated – New Cityland, CA
- Designated as a team lead for the turbine installation team.
- Coordinated installs with the customer and the installation engineers for each project.
- Often asked to review custom equipment build plans before the build process begins.
Technical Support Engineer, June 1992 – February 2002
The Grid – New Cityland, CA
- Often asked to hold preliminary installation meeting with client.
- Coordinated all large installations with client and installation team.
- Responsible for making a log of all customer service calls and submitting the log to management.
Education
1992 Bachelor of Science, Electrical Engineering
Jenson College – New Cityland, CA