100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Hardworking Bell Attendant experienced in courteously transporting luggage and quickly responding to guest inquiries. Utilize strong guest relations skills to provide additional services as requested. Proven work performance that includes a solid attendance record and a demonstrated willingness to work flexible schedules and overtime hours.
Luggage transport procedures
Capable of lifting approx. 50 lbs.
Excellent ability to handle stress
Productive independent worker
Admirable multitasking capabilities
Solid communication skills
Bell Attendant, November 2014 – Present
Green Palms Resort – New Cityland, CA
Professionally approach guests and ask if they need assistance.
Provide guests with information on local points of interest.
Deliver complementary newspapers and beverages to guests.
Transport luggage and belongings to taxis and vehicles.
Assist with the delivery of room service orders.
Place luggage as directed by guests.
Deliver messages to guests.
Bell Attendant, July 2013 – October 2014 Excelsior Hotel – New Cityland, CA
Provided guests with information on how to access room amenities.
Escorted guests and their luggage to rooms.
Courteously answered basic questions from guests.
Assisted with the cleaning of the lobby area.
Arranged for dry cleaning service for guests.
Politely informed guests of hotel services.
Assisted with valet services on occasion.
2013 Associate’s Degree, Hospitality Kingsley Community College – New Cityland, CA