As a front desk agent, you are often the first representative of your company to interact with the public. Hiring managers will want you to assure them that you have the experience to do the job well, and the personality and attitude required to maintain a friendly and welcoming presence for their customers. Potential employers judge your ability to make a great first impression based on your resume.
Is your resume as strong as it could be? Studying our front desk agent resume sample can help you improve and draft a document that wows hiring managers. If you still need more assistance, consider using our resume builder.
Heather Cameron
Professional Summary
High-energy Front Desk Agent possessing strong customer service skills and knowledge of the hospitality field. Friendly, personable demeanor with effective time management skills. Passionate about organization and able to streamline front desk efficiency.
Core Qualifications
- Customer Service
- Hospitality Experience
- Efficient
- Computer Proficiency
- Communication Skills
- Time Management
- Multi-Line Telephone System
- Records Management
Work Experience
Front Desk Agent, January 2014 – June 2015
Company Name – City, State
- Answered phones, took reservations, greeted guests
- Filed paperwork, entered information into computer system, handled cash and credit card transactions
- Promoted hotel membership program, performed assorted duties as assigned
Hostess, June 2010 – January 2014
Company Name- City, State
- Greeted guests, prepared seating chart, seated patrons
- Answered telephones, took reservations, inputted data into the reservations system
- Assisted in other areas of customer service when necessary
Education
2014 Associate of Arts – Hospitality Management
New Parkland Community College – City, State