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General Manager Resume Example

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Your resume is the key to unlocking a job interview. A well-written resume with concise highlights of your assets, abilities and education will go far to ensuring that hiring agents don’t pass you by. Take a look at the following General Manager resume template to get some inspiration for writing a resume of your own.

Rebecca Albright

Professional Summary



Multi-tasking General Manager with proven success in the hospitality industry. Strong problem solving skills, flair for organization, ability to prioritize. Passionate about people and dedicated to customer service.

Core Qualifications

  • Facilities Management
  • Staff Supervision and Development
  • Cash Handling
  • Documentation
  • Customer Service
  • Conflict Resolution
  • Cash Handling
  • Communication

Work Experience



General Manager, June 2010 – June 2015
Company Name – City, State
  • Oversaw facilities management for the hotel, managed hotel personnel.
  • Played pivotal role in hiring, training and discipline of hotel staff.
  • Ensured guest satisfaction through reviews and surveys.
  • Assisted with various duties such as greeting guests, check-in and dispute resolution.
  • Wrote regular reports, handled banking transaction and performed other management duties as needed.

Front Desk Associate, June 2005 – June 2010
Company Name – City, State
  • Greeted visitors, checked guests in and out, answered questions, provided information on nearby activities.
  • Handled cash and credit card transactions, entered information into hotel database, resolved customer issues.
  • Cleaned front desk area and lobby, refilled supplies, performed numerous activities as required.


Education



2005 Associate of Arts – Hospitality Management
New Parkland Community College – City, State
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General Manager Resume Questions 

1. What goes in the qualifications section of a general manager resume?

The qualifications section of your resume should list six to eight of your top skill sets. As you can see from our general manager resume sample, every skill you list should be relevant to the job for which you are applying.

Consider listing such proficiencies as managing staff, supervising business operations, and resolving conflicts. It is also a good idea to include a few key skills the job description lists to grab the attention of hiring managers as they skim through this part of your document.

2. How do you write a summary statement for a general manager resume?

Position your summary statement at the top of your resume, beneath your header, as exemplified in our general manager resume sample. Your summary is similar to an elevator pitch—it should emphasize your top relevant management skills, experience, and achievements to convince hiring managers to continue reading your resume.

Use our experienced resume builder for help constructing your professional summary and every other part of your resume. With just a few steps, you can build a document ready to wow hiring managers.

3. What should you do to make sure your general manager resume makes it past an ATS?

An applicant tracking system is a screening software many companies use to weed out irrelevant resumes before they reach hiring managers. Because this tool compares your resume to the job listing, it is best to use a few of the keywords and phrases from the open position’s description throughout your document to increase your chances of passing the ATS.

4. What’s the best way to include digital skills on a general manager resume?

The general manager resume sample uses phrases such as “customer service” and “facilities management” a few times without sounding repetitive. Avoid using keywords too many times, as this may result in your resume failing an ATS.

In addition to including the skills you find in our general manager resume sample, such as communication and staff development, you may need to show hiring managers you possess digital skills in computer databases, banking software, or social media account management. You can include these skills in your professional summary, core qualifications, or experience section.

5. What should go in the experience section of your general manager resume?

As our general manager resume sample shows, your experience section should detail the responsibilities of prior jobs. Include the official title of each position, the name and location of the company or business, the dates of your employment, and at least three descriptions of your duties.

Avoid making this section a laundry list of boring responsibilities. Begin descriptions with words such as “managed,” “supervised,” “assisted,” and other action verbs. Include metrics as well. How many employees did you manage? Did you exceed a quarter’s target profits by a certain percentage? Numbers, figures, and percentages give employers a better idea of your capabilities and accomplishments.