Aiden Parlay
100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
aidenparlay@example.com
Professional Summary
Reliable Desktop Support Specialist that has a variety of technical certifications and continues to expand a growing knowledge base. Adept at addressing client issues directly, following company support policies and delivering support action logs when needed. Specializes in UNIX and other enterprise platforms.
Core Qualifications
- Certified technical expert
- Corporate presentation and communication
- Meets all deadlines
- Focused on the client
- Team contributor
- Works long hours
Experience
Desktop Support Specialist, January 2010 – February 2015
BCS Incorporated – New Cityland, CA
- Responsible for making sure that all new desktop installs within certain departments went as planned.
- Kept a weekly support log that was submitted directly to management.
- Took part in two major desktop client upgrades.
Desktop Support Specialist, June 1995 – April 2004
Ingram Incorporated – New Cityland, CA
- Helped collect support issues into a management summary.
- Often sent to remote locations to administer direct desktop support.
- Assisted in developing desktop operational training for employees.
Education
1995 Bachelor of Science, Computer Engineering
Gredo University – New Cityland, CA