Claims Manager Resume Example

Accidents happen every day. That’s why insurance is so essential, and just as essential to any insurance organization is a claims manager like you. Under your leadership, claims analysts and underwriters are efficiently able to manage even the most difficult workloads. Just as your leadership makes their jobs easier, our guidance can make your job easier by showing you how to write a stellar resume sure to pass any investigation. Our claims manager resume sample breaks down all the essentials of a highly effective resume that gets great responses. If you need more help, try our resume builder tool for a more detailed step-by-step walkthrough.

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Jo Rodrigo

100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
example-email@example.com

Professional Summary

Extremely productive Claims Manager effectively applying extensive managerial experience to facilitate the claims process and motivate support staff. Proven ability to efficiently oversee staff and apply strong problem-solving skills to expeditiously deal with claims-related issues. Committed to executing a hands-on management style to ensure optimal office operations.

Core Qualifications

• Claims processing
• Payment disbursement
• Insurance regulations
• Data evaluation
• Conflict resolution
• Task prioritization
• Interdepartmental communications

Experience

Claims Manager, September 2013 – Present

Pacific Insurance – New Cityland, CA

• Oversee daily agent operations.
• Resolve complex claims-related issues.
• Verify that required claims data is properly logged into the system.
• Confirm compliance with state and federal insurance regulations.
• Evaluate hiring recommendations from HR.
• Ensure the implementation of claims processing guidelines.
• Conduct internal audits to determine staff efficiency.

Claims Manager, August 2010 – September 2013
Fields Group Insurance – New Cityland, CA

• Established performance review guidelines.
• Prepared monthly reports to evaluate claims activities.
• Confirmed that claims data was entered under the proper codes.
• Responded to inquiries from claimants.
• Monitored agents’ handling of claims.
• Implemented a more efficient process for identifying questionable claims.
• Established training guidelines for new hires.
• Initiated what proved to be an effective mentoring program by pairing new hires with experienced agents.

Education

2010 Bachelor of Science, Business Administration
University of California – New Cityland, CA

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Why Is This a Good Claims Manager Resume Sample?

The modern job market can be frustrating and daunting. Gone are the days when you could walk into a business and land a job with a conversation, a handshake, and a trusted referral. Competition has multiplied exponentially, and it’s extremely hard to make a personal connection that could lead to a job. A half-dozen people could pass your resume around and run it through matching algorithms before an actual human reaches out to you. With your resume doing so much work for you before you ever step up to the plate, you need an attractive, strongly written resume like our claims manager resume sample.

For such a document to stand out, it needs to be an effortless read that conveys the pertinent details in six seconds or fewer. In our sample, we use formatting to segment the resume into four distinct blocks that anyone can quickly glance over, breaking it down into a value proposition written into the opening summary, searchable keywords, a succinct but powerful work history, and a brief education section. With clean formatting, headers, and effective use of bullets, our claims manager resume sample directs the eye to pivotal content.

By using action-oriented writing, the resume sample conveys an energetic tone that draws the reader in. Engaging hiring managers is pivotal, and once you have their attention, you need to keep it by demonstrating your strengths. The claims manager resume sample begins each bullet in the work history section with an action verb, using “oversee” instead of “supervise” to convey a higher level of authority when discussing managing agent teams, and “implemented” instead of “put in place” or any other passive verbiage when discussing process deployment.

Take a look at the achievement bullets. These show how the candidate positively impacted the business by improving team and process efficiency and launching a mentoring program. It’s pivotal to show impact to impress employers with your contributions.

Why You Need a Strong Claims Manager Resume

With the insurance industry so embattled, the industry job market is constantly in flux. Job growth is at only three percent, well below the average six to seven percent cited by the U.S. Bureau of Labor Statistics. A solid resume is your key to navigating the troubled waters of the industry, giving you a rudder to steer your way through the storm.

You know once you meet potential employers in an interview, you’re able to impress them with your professionalism and excellent presentation of your skills. Your resume is the first and often only thing they know about you, and it takes a resume like our claims manager resume sample to make an impression just as positive as your interview talents.

Costly Claims Manager Resume Mistakes To Avoid

You’re dedicated to perfection in every detail of claims investigations, reporting, and case management. Avoid an unprofessional showing by applying the same perfection to your resume. Don’t miss a single typo; check your grammar and verb tenses for consistency. Decide how you want to format your resume using a template similar to our claims manager resume sample, and stick to that format throughout. Make sure all elements align properly. Carelessness in resume writing and formatting implies carelessness in your job, and a careless claims manager is an unemployed claims manager.

Also, don’t become so focused on the business of claims that you neglect to reflect your leadership skills. You’re a specialist in more than insurance claims, you’re also an expert in team management, organization, mentorship, planning, scheduling, workflows, and escalated problem-solving. Reflect these capabilities in your resume, and make sure the document represents your current career level rather than underselling your management skills.

Conclusion

As a management professional, you need a resume that presents you as a proactive leader that both senior executives and junior team members can rely on to keep the business of claims administration running smoothly. Use our claims manager resume sample to rebuild your resume for a stronger presentation of your skills and gain a second look from interested employers.