Ombudsman Resume Example

Obtain a challenging administrative career in the law field with the utilization of obtained executive and professional expertise.

Educational Background

• Achieved Master of Science Degree from the Philadelphia University, Philadelphia at Gerontology as the major in the year of 1995.
• Obtained associate workshops on Legal studies along with communication skill development programs.
• Achieved Bachelor of Science Degree from the New Jersey University, New Jersey in the year of 1994 at Health Service as the major. General Nutrition was the second major in that issue.

• Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP, Windows Vista, Linux, Unix, MS DOS
• HTML Editing Tools: Macromedia Dreamweaver, Microsoft FrontPage, Adobe GoLive
• Graphics Tools: Macromedia Flash, Macromedia Fireworks, Adobe Photoshop, Adobe PageMaker, Adobe Illustrator, 3D Max, Bryce 3D
• Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express
• Programming Language: Pascal, Turbo Pascal, C, C++, Java, Java Swing, Python

• Have over 12 years of experience in the legal field of human services.
• Have over 7 years of experience in common application.
• Have managerial skills and capacitated in taking heavy workload.
• Have proven capacity to adopt with the new concepts and measures.
• Capacitated with first-paced functioning and persuasive work environment.
• Have necessary knowledge in communication skills and interpersonal skills both in verbally and written.
• Have capacitated in guiding and giving training to other employees.

• Known Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express
• Known Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP, Windows Vista, Linux, Unix, MS DOS

2000- Present date: Work as the Ombudsman Program Director for the Federal Elder Care Organization, Indianapolis with the following responsibilities

• Formulated ombudsman curriculum in almost 50 nursing and rehabilitation homes in around twelve cities and city-sides.
• Study and solve the problems of residents.
• Provide necessary measures for recruiting, training and supervising 40 staffs and enlarged continuing training curriculum.
• Reconstruct data accumulating and documentation procedure.
• Carry out necessary useful and efficient relationship with neighboring agencies and state or governmental bureaus.

• Provided advocacy for numbers of clients and gripped crisis intercession measures.
• Initiated the developmental plans for better client service providing