Centralized Dispatch Manager Resume Example

Carrie Frazee

123 Fake Street | City, State, Zip Code
Cell: 000-000-0000
email@email.com

Professional Summary

Central Dispatch Manager adept at planning, organizing, managing and maintaining dispatch communications. Ensure the uninterrupted integrity of the department. Specialize in ensuring the operation of all hardware and software supporting mission calls.

Core Qualifications

Computer dispatching

Dispatch database

Centralized communication system

Program supervision

Operating policies

Statistical analysis

Experience

Central Dispatch Manager, April 2012 – Present
Company Name- City, State

• Develop and maintain customer relationships and oversee distribution of requests for proposals and invitations.
• Review and organize schedules and develop and maintain relationship between other departments within the company.
• Develop budget and administrative procedures utilizing modern office methods and procedures.
• Provide management, direction, oversight and guidance pertaining to central dispatch operations and procedure.
• Operate radio equipment, computerized systems, teletype equipment and other necessary communications devices.

Central Dispatch Manager, August 2008 – May 2012
Company Name– City, State

• Coordinated activities among various company departments to prevent conflicts in scheduling.
• Dealt tactfully and courteously with the public as well as fellow staff members and generated positive relationships throughout the organization.
• Acted as the first line supervisor for designated dispatch staff and hired, trained, oversaw and evaluated performance of staff.
• Initiated appropriate disciplinary action on staff members found in breach of company policy and procedure.
• Monitored and evaluated the accuracy of entries into the central dispatch system, including the filing and maintenance paperwork associated with the entries.

Education

2008 Bachelor of Science, Business Management
University of California – City, State