123 Fake Street | City, State, Zip Code Cell: 000-000-0000 firstname.lastname@example.org
Experienced Account Specialist providing exemplary client services. From monitoring strategies to responding to client issues in a timely manner, always striving to enhance company reputation and ensure its customer service is unparalleled.
Investigation and resolution
Sales and marketing
Accounting and finance
Collection of receivables
March 2007 to Present Company Name, City, State Account Specialist
Collaborate with executives and agents in the management of processes and account activities.
Prepare and present joint venture proposals to investors.
Monitor account management plans to ensure match to business objectives.
Review new accounts and manage account renewals.
Investigate and resolve customer and account queries.
Develop and update client reports.
March 2002 to February 2007 Company Name, City, State Account Specialist
Managed enrollments, auditing and analyzing of tapes, documents, transmissions and communications.
Reviewed process improvements, operating procedures and control mechanisms, suggesting improvements where needed.
Investigated customer issues and reported results to both customer and department head.
Collected and analyzed researched information for reports and presentation.
Supported core finance team.
2002 University of California, City, State Bachelors of Science, Business Mapping