Sylvia E. Merkerson
100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
example-email@example.com
100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
example-email@example.com
Professional Summary
Experienced Account Specialist providing exemplary client services. From monitoring strategies to responding to client issues in a timely manner, always striving to enhance company reputation and ensure its customer service is unparalleled.
Core Qualifications
- Account management
- Project management
- Investigation and resolution
- Report generation
- Sales and marketing
- Accounting and finance
- Collection of receivables
- Bookkeeping
- Business administration
Experience
March 2007 to Present Amble Financial Services, New Cityland, CA Account Specialist
- Collaborate with executives and agents in the management of processes and account activities.
- Prepare and present joint venture proposals to investors.
- Monitor account management plans to ensure match to business objectives.
- Review new accounts and manage account renewals.
- Investigate and resolve customer and account queries.
- Develop and update client reports.
- Managed enrollments, auditing and analyzing of tapes, documents, transmissions and communications.
- Reviewed process improvements, operating procedures and control mechanisms, suggesting improvements where needed.
- Investigated customer issues and reported results to both customer and department head.
- Collected and analyzed researched information for reports and presentation.
- Supported core finance team.