100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Reliable PC Technician with a very strong emphasis on customer service and customer satisfaction. Proven history of being able to repair legacy workstations and servers, working on wireless networking configurations and being able to install workstations and servers. Dedicated to making sure that the client always understands the technical issue so that it can be avoided in the future.
Certified Software Technician
Certified Hardware Technician
Certified Network Technician
Legacy Network Maintenance
Upgrades And Regular Maintenance
PC Technician, April 2010 – May 2015 Gruman’s Corporation – New Cityland, CA
Designated as the dedicated onsite PC technician for the largest account in company history.
Collaborated with client management to plan several significant upgrades.
Created a technical call chart that was submitted to the account managers each day.
PC Technician, June 1997 – January 2004 Hashtag Support – New Cityland, CA
Responsible for submitting field call reports each day.
Collaborated with lead technicians to plan client network maintenance.
Designated as the primary technician for legacy support issues.
1997 Bachelor of Science, Computer Engineering Chase College – New Cityland, CA