Well-qualified, candid, Assistant Manager, with three years of transferable proficiency in payroll, scheduling, merchandising, inventory control- including ordering and shrink, implementation of board of directors plans, resolution of store-level logistics, store resets and set up. Flexible, dependable, results-orientated team-builder with strong leadership qualities, skilled in delegation, time management and critical thinking.
Calm under pressure
Complex problem solving
Employee training and development
Superb time management skills
Retail merchandising expertise
Excellent communication skills
Ability to mediate disputes
Able to work independently and as a member of a team
Comfortable with diverse populations
Promoted to Assistant Manager after three months of employment, as a result of demonstrated maturity, work ethic, problem solving, and natural leadership abilities.
Bachelor of Arts: Anthropology 2006 Eastern Kentucky University, Richmond, KY Major: Anthropology Minor: Archaeology, Forensic Anthropology Emphasis in Paleo-indian archaeology and Mayan calendrics and writing. 2006 President of EKU Anthropological Association
Sally Beauty Holdings, Inc Richmond, Ky Assistant Manager 10/2010 to Current
Scheduling, shipping, delegation of duties, payroll, sales, inventory control, store resets and set up, Trained employees on cash drawer operation, Assembled in-store marketing displays, Delivered prompt, accurate and excellent customer service, Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments, Received and processed cash and credit payments for in-store purchases, Placed special merchandise orders for customers, Maintained friendly and professional customer interactions, Shared product knowledge with customers while making personal recommendations, Worked as a team member to provide the highest level of service to customers.
Fellowships and Awards
Kentucky Colonel, 2006, given by Gov. Ernie Fletcher