Introduction
Whether you are just beginning your job search or have been at it for months, now is a great time to scrutinize your resume. Hiring managers want to learn what you have done, what you can do, and why you’re the best candidate for the advertised position—and they want to learn all of this within about five minutes of scanning your resume. Rise to the challenge by using our receptionist resume template for Word and helpful tips to craft the absolute best versions of the summary statement, skills, work history, and education sections of your resume.
Receptionist Resume Template for Word
Emily Lawrence
Denver, CO 11111
E: elawrence@email.om T: 555-555-4872
Summary Statement
Organized and time-efficient receptionist with advanced skills in customer service and office maintenance. Multi-tasking professional adept at maneuvering administrative databases and software, who enjoys taking on new responsibilities and working within a team. Proficient in data entry, scheduling, and bookkeeping.
Skills
•Customer service
•MS Office and administrative software
•Data Entry
•Social media management
•Bookkeeping
•Scheduling
•Inventory control
•Office maintenance
Work History
Receptionist – Somers Services & Supplies, Denver, CO – 6/2013 – Present
•Maintain an intricate telephone switchboard in a high-volume environment, consistently offering prompt and professional service to callers
•Use a friendly and professional tone to greet all arriving clients, determine the reason for their visit, and connect them with the appropriate department in a timely manner
•Overhaul the company’s entire filing system, transitioning from paper to electronic records, and increasing daily productivity by 40 percent
•Succeed in retaining important clients by resolving complaints and account issues and providing continual correspondence through telephone and email with a same-day response policy
•Organize the manager’s schedule regarding conferences, appointments, and meetings, prioritizing according to deadlines, booking travel and accommodation, and rescheduling when necessary
•Received promotion to front desk team leader for outstanding customer satisfaction rates confirmed by surveys and reviews, as well as organized and progressive record maintenance techniques
Receptionist – Mick’s Services, Denver, CO – 2/2009 – 7/2013
•Handled a multi-line telephone system to answer calls quickly and efficiently and provide a range of services to callers, including scheduling appointments, answering questions, and taking messages
•Upheld a professional, well-supplied reception area by consistently cleaning and organizing the visitor lobby and front desk and monitoring the supply inventory
•Processed payments and kept detailed records and receipts of all transactions
•Utilized an in-depth understanding of the company’s policies, products, and services to provide clients with quotes as well as resolve customer complaints
•Implemented a database “cleanup” software that reorganized all files and systems and succeeded in earning the company an additional $20,000 per year in profits
•Performed bookkeeping duties such as balancing pay records and accounts, analyzing all invoices and receipts, and compiling financial update reports for the head manager
Education
Associate of Arts in Customer Service – 2009
Community College of Denver, Denver, CO
Denver, CO 11111
E: elawrence@email.om T: 555-555-4872
Summary Statement
Organized and time-efficient receptionist with advanced skills in customer service and office maintenance. Multi-tasking professional adept at maneuvering administrative databases and software, who enjoys taking on new responsibilities and working within a team. Proficient in data entry, scheduling, and bookkeeping.
Skills
•Customer service
•MS Office and administrative software
•Data Entry
•Social media management
•Bookkeeping
•Scheduling
•Inventory control
•Office maintenance
Work History
Receptionist – Somers Services & Supplies, Denver, CO – 6/2013 – Present
•Maintain an intricate telephone switchboard in a high-volume environment, consistently offering prompt and professional service to callers
•Use a friendly and professional tone to greet all arriving clients, determine the reason for their visit, and connect them with the appropriate department in a timely manner
•Overhaul the company’s entire filing system, transitioning from paper to electronic records, and increasing daily productivity by 40 percent
•Succeed in retaining important clients by resolving complaints and account issues and providing continual correspondence through telephone and email with a same-day response policy
•Organize the manager’s schedule regarding conferences, appointments, and meetings, prioritizing according to deadlines, booking travel and accommodation, and rescheduling when necessary
•Received promotion to front desk team leader for outstanding customer satisfaction rates confirmed by surveys and reviews, as well as organized and progressive record maintenance techniques
Receptionist – Mick’s Services, Denver, CO – 2/2009 – 7/2013
•Handled a multi-line telephone system to answer calls quickly and efficiently and provide a range of services to callers, including scheduling appointments, answering questions, and taking messages
•Upheld a professional, well-supplied reception area by consistently cleaning and organizing the visitor lobby and front desk and monitoring the supply inventory
•Processed payments and kept detailed records and receipts of all transactions
•Utilized an in-depth understanding of the company’s policies, products, and services to provide clients with quotes as well as resolve customer complaints
•Implemented a database “cleanup” software that reorganized all files and systems and succeeded in earning the company an additional $20,000 per year in profits
•Performed bookkeeping duties such as balancing pay records and accounts, analyzing all invoices and receipts, and compiling financial update reports for the head manager
Education
Associate of Arts in Customer Service – 2009
Community College of Denver, Denver, CO
