To obtain a position as ICU Nurse in an acclaimed hospital to provide quality patient care and medical service to its clients
Summary of Qualifications
License/ Certification: Registered Professional Manager for Medical ICU and Progressive Care Strong clinical knowledge, financial skills and managerial skills Proficient in using MS Office Suites and PC applications Experience in Critical Care, BLS and ACLS Knowledgeable and compliant to HIPAA Practices non-disclosure of patient files and conditions
Manager Nurse- ICU, January 2007- Present Scott & White, Temple, TX
Responsibilities Visited and attended 25% of patients daily with focus on patient satisfaction. Assisted and helped with successful patient complaint resolution with immediate service recovery initiates with successful resolution. Investigated and looked into patient complaints with prompt follow-up. Conducted surveys and interviews to get public’s appraisal of existing offered services. Took note of suggestions and recommendations from patients and reported feasible ideas, for consideration by management. Conducted and led 2 post-discharge calls/contacts to patients/family daily with provision of follow-up to Nurse Director.
Staff Nurse- ICU, May 2004- December 2006 Liberty Hospital, Liberty, MO
Responsibilities Assisted patients and rendered services to ensure that they are in their best condition. Checked and monitored patients’ progress by the hour, especially those who are admitted with alerted conditions. Sustained patients with the proper diet and medication, as required by the medical doctors. Executed and performed patient documentation, direct patient care/ assessment and medication administration. Participated and took part in the quality improvement process. Initiated and maintained positive relationships with patients/customers. Supported the hospital in their venture towards providing proper, advanced and affordable healthcare.
Master’s Degree in Nursing, 2004 Yale University
Bachelor’s Degree in Nursing, 2002 Yale University