Due to the complexity of today’s transportation systems, dispatchers are needed in almost every industry to ensure operations run smoothly. Crafting a strong resume is the first step to showing a potential employer you can handle the pressure.
Potential employers need dispatchers who are organized and detail-oriented to keep jobs on track. Customer service skills are also valued, because you communicate with other employees and customers. Be sure to highlight these attributes in the skills section of your resume so employers can find them easily.
Use the dispatch resume template below to help you create a resume that stands out from the competition and gets you an interview.
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Jorge Flores
123 Fake Street | City, State, Zip Code
(C) 000-000-0000 (E) email@email.com
Summary
Recognized as a problem solver who can identify and evaluate a situation, and implement a satisfactory solution. Familiar with DOT and FMCSR rules and regulations. Computer Literate: knowledge of Microsoft Word, Excel, AS400, Power Pro and PC Miler. Fluent with Qualcomm. Used ADP payroll, Paychex payroll programs.
Skills
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Experience
03/2012 – Current
Company Name Transportation Clerk
- Load Mapping.
- Generate paperwork.
- Answer driver and customer phone calls.
- Filing.
04/2009 – 08/2009
Company Name Load Coordinator
- Daily dispatch process.
- Daily reporting.
- Work with hub dispatch in TX region.
09/2008 – 04/2009
Company Name Fleet Analyst
- Daily dispatch process.
- Co-ordinate outbound and inbound loads to create and maintain a low empty mile percentage.
- Track and monitor customer freight movement.
- Assure contractor safety compliance.
08/2006 – 09/2008
Company Name Dedicated Account Manager
- Daily dispatch process Route Planning, scheduling and overseeing the line haul operations Track and monitor customer freight movement Co-ordinate outbound and inbound loads to create and maintain a low empty mile percentage Prepare reports and cost analysis Manage 6 accounts Compile payroll Statement Billing P & L Management.
10/1996 – 08/2006
Company Name Dispatcher — Operations Manager
- Daily dispatch process Route Planning, scheduling and overseeing the linehaul operations Contract carriers concerning inbound and outbound loads and customer pick-ups Co-ordinate outbound and inbound loads to create and maintain a low empty mile percentage Track and monitor customer freight movement Train new dispatch employees Interview and hire potential drivers Participate in the orientation of new drivers Organize and implement new routes.
Education and Training
1984
Madison Plains High School － City, State High School Diploma: General