100 Main Street, Cityplace, CA, 91019 | H: 555-322-7337 | C: 555-322-7337 | firstname.lastname@example.org
Hard-working, experienced service professional dedicated to delivering the highest quality service to every client. Client-focused with eight years of experience in the service industry. Areas of expertise include high-quality food and beverage service, expert supervisory skills and collaboration in work environment, and building strong relationships with clients with polished group-social skills, business skills, and artistic abilities.
Fluent in English and Spanish
Excellent verbal communication
Exceptional customer service
Knowledgeable in most computer programs
Extensive multi-tasking/organizational skills
Education and Training
Bachelors : Hospitality Management, Rutgers University Camden, New Jersey , United States
Rutgers University Hospitality Management Program:
Special Event Project: Create an event from start to finish.
Covered every aspect of the event planning process from approaching clients, contracts and negotiations, budget, theme, decor, venue selection, vendors, catering, music, and much more.
Food and Beverage Operations
Associates: Education, Camden County College Camden, New Jersey , United States
Graduated with honors as a member of Kappa Delta Pi, International Honor Society .
06/2012 to Current
Service ProfessionalOlive Garden (Darden)Mays Landing, New Jersey
General Manager: Matt Sweeney
Assuring patrons an enjoyable dining experience by providing quality customer service
Serving food and beverages
Removing dinnerware from the table in a timely manner
01/2006 to 10/2011
Head Stylist/Salon Manager Lucy’s LocksAbsecon, New Jersey
Maintaining salon books
Attending to client needs
05/2006 to 09/2009
Service Professional The Inlet (Sails)Somers Point, New Jersey
Service Manager: Tahmia Welch
Ensure the highest level of service in a fine dining setting
Volunteered at the American Red Cross/Disaster Relief in the aftermath of Super-storm Sandy, Atlantic City NJ October 2012.
Accepted as a member of the Kappa Delta Pi, International Honor Society in Education in 2009.
Annual Volunteer at the Atlantic City Rescue Mission, serving the less fortunate home-cooked meals for the holidays, Atlantic City NJ.