First some general tips about phone interviewsA screener mostly wants to get a feel for who you really are and whether you are someone their company would want to meet with and see as a likely candidate. Their main job at this point is to screen out the ones who don’t fit, and then come up with a certain number of best matches, in their opinion.It pays to come as prepared as you can, while also being as natural as you can. You want to connect and engage as if you were speaking to someone you already know — but still remembering that this is a business call. That means no gum, no slang, and no distractions (like TV or other calls) while you speak.Here are some more suggestions to help:
So what is the phone screener really looking for?Understanding what they want can help you feel more comfortable. No one can tell you exactly what they will ask. Each screener is different.But you can help prepare yourself by knowing some general things they look for when they make that call to a prospective candidate. An article to help:
Let’s look at the types of questions they askAgain, no one screener is the same as any other screener. So it’s good to be prepared for anything just in case. But the good news is that the majority of phone screening interviews follow a standard pattern.Either way, it probably will help you feel more secure (an important thing in doing well in any interview) to see what kinds of things they often ask:
Phone interview FAQs
♦ What if it’s a surprise call and you’re not ready?If it’s a surprise call, and you feel you need some time, it’s ok to say you are in the middle of something (especially if you are) and ask if it’s ok to have them call you back at a set time. You can also simply not answer the phone if you have caller ID, and then use the message they leave to get in touch with them.
CAUTION: Sometimes they don’t call back. But if you really are caught up in something that would make it hard, by all means ask to schedule another time.My best recommendation? Prepare ahead of time, and then do your best when they call — even if it’s a surprise.