A client of mine was going through a lengthy interview process and, after her final interview, she decided to send a thank you / follow-up letter (using email) to the employer. She was more than ready to seal the deal, and wanted to do something to help herself.
And within the hour she got a phone call – with a job offer! Now I’m not saying that the letter she emailed was the only reason she got the job. But I have to say that it is a strong, positive affirmation of who she is and what she brings to the job. And so I want to share it with you, with her kind permission.
Final interview follow-up email sample (template)
I’m changing the names and a few other identifying details, but I think this is a powerful example of how to make a solid case for yourself – what you bring to the job and why you are THE one. While it probably won’t fit your exact situation, it’s a great template for you to use to plug in your own words and accomplishments:
Dear Jim and Joan,
Thank you for speaking with me yesterday afternoon regarding the Manager of Client Services position. I appreciate so much that you shared your individual insights on the scope of this role as it relates to your particular market areas.
I am confident that if selected, I can develop and champion client service improvement activities in an expedited manner, while building solid and beneficial working relationships with all of the stakeholders: leadership teams, quality assurance committee members, interdepartmental colleagues, the providers and especially with the various location managers who are important factors to success in any service quality enhancement activity or initiative.
I will be able to bring with me these key qualities to provide a solid foundation for success:
• A broad level of experience in working across a variety of customer service leadership roles and across large system enterprises
• Experience in developing and organizing a variety of service quality enhancement programs and activities
• Thorough understanding of the complexities of the service quality process; not only from a managerial perspective, but also from my working on the customer service side of a (similar) organization
• A proven track record of building strong relationships, with both internal and external clients, to gain credibility and earn trust
The XYZ Company culture, the opportunity for me to make a difference in this area of responsibility, and the pleasure of speaking to everyone I have interviewed with have all confirmed to me that this is a great fit. I am ready to get to work and make a positive impact for XYZ!
Thank you again so much for your time and consideration.
Clara Z. Brown
A few more thoughts about emailing after final interviews
The above example was an email Clara sent after making it through the first two rounds of interviews. She knew this would be the last interview before they made their decision, and decided to cement the impression she felt she had made – and make sure they really got how serious about the position and well-suited for the job she is.
But an email like this is probably a bit too intense to use after your first interview, since it’s more about sealing the deal than continuing the discussion. So here are some articles to help you create an appropriate thank you and / or follow-up letter that can help get you to that final interview:
And just in case these will help: