Highly enthusiastic customer service professional with 6 years client interface experience. Personable and responsible individual with 6 years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Strong organizational skills
Sharp problem solver
Energetic work attitude
Large cash/check deposits expert
Customer service expert
Adaptive team player
Types 70+ WPM
Teller Specialist, 08/2011 to Current US Bank － Federal Way, Wa
Earned “Stellar Teller” for four consecutive quarters in 2012. Then transitioned to Annual Stellar Teller. Prevented branch losses using awareness, attention to detail and integrity. Developed highly empathetic client relationships. Managed own cash box each day with 98% perfect balancing.
Customer Service Representative, 10/2009 to 07/2011 Best Buy － Tukwila, WA
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Organized weekly sales reports for the sales department to track product success.
Sales Associate, 07/2008 to 10/2009 Forever 21 － Tukwila, WA
Maintained sales and goals for overall store. Opening and closing procedures of the store.
Education and Training
High School Diploma: 2009 Kentridge High School － Kent, WA
Received my high school diploma in 2009. Took all the computer programming, graphic design, and computer proficiency classes.
Associate of Science: Science Highline Community College － Des Moines, WA, USA
Still continuing my education here for my Associates of Science
Associate of Science: Science Bellevue College － Bellevue, WA, USA