Hardworking and motivated professional looking forward to expanding on my experience in the U.S. Army with Time Warner Cable. Highly motivated with more than 8 years of experience and achievements, including Iraqi Campaign Medal with 3 Campaign Stars, 3 Army Commendation Medals, Army Good Conduct Medal, and Global War on Terrorism Service Medal.
Time Warner Cable has been a great platform to continue to help grow as a problem solver, situation analyzer, and group communicator. I am actively seeking additional responsibilities and have been granted the opportunity in TCV as well as training new hires.
Installation of Video and data equipment
Calm under pressure
Superior verbal and written communication skills
Installation Service Tech III, Tech Ops 07/2008 to Current
Insight Communications/ Time Warner Cable – Columbus, OH
Install and repair digital cable TV service, high speed data, and digital home phone.
Selected to join the TCV team.
M1 Armor Crewman/ Scout 07/2003 to 10/2010
Bravo Troop 2/107 Cav Ohio Army National Guard – Lebanon, OH
Operation Iraqi Freedom August 2006- October 2007
Attached to the Combined Joint Special Operations Task Force (AP). Tasked with carrying out combat operations as well as force protection for 5th and 10th Group Special Forces.
Operation Iraqi Freedom September 2009- October 2010
Attached to the 1/55 Birgade Combat Team. Tasked with route security and route reconnesence in support of Combat Logistic Patrols throughout Iraq.
Activated for Hurricane Katrine/ Rita relief mission.
High School Diploma: 2003 Canal Winchester HS – Canal Winchester, OH
I have been given an increased role beyond the normal responsibilities of a TCV technician. I have been responsible for the scheduling for the past 2 months. I have implemented a tracking file for known issues that allows us to look for trends and bring them into focus for management. I have also focused on the communication aspect in a way that allows TCV to pass information day to day and work as a team.
New Hire training-
I have mentor three new hire technicians throughout the training process as well as others when necessary. Through this program I have gained a better understanding of teaching and communicating.