Customer Service Representative excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment.
Multi-line phone talent
Training development aptitude
Strong client relations
Exceptional communication skills
Safe driver training
Safe driver in adverse conditions
Map reading and navigation skills
Current CDL license
Route Sales Representative 04/2007 to 06/2011 Aramark Uniform Service – Lompoc, CA
Managed a route of over 80 accounts. Took inventory of these accounts on a weekly basis. Delivered uniforms, linens, mats, etc. in a timely manner. Made sales calls while on route. Used a handheld computer to place all orders while on route. Provided professional customer service at all times.
Counter Person 01/2003 to 04/2007 Cal-State Auto Parts – Santa Maria, CA Answered multiple phone lines at once. Took orders from multiple customers at once. used a computer/catalog system to look up different parts and items. Provided professional customer service at all times.
Food Server 11/2001 to 04/2007 Shaw's Steakhouse – Santa Maria, CA Took food and drink orders. took care of multiple tables/customers at once. Provided professional customer service at all times. Made sure customers orders were delivered correctly and in a timely manner.
High School Diploma: College Preparatory 2001 St. Joseph High School – Santa Maria, CA
I am an upbeat and hardworking person. I work well with others and enjoy a challenge. I can work well by myself or in a group setting. The more fast paced the better.