Extensive experience in operations and management
Dedicated customer satisfaction
Outstanding analytical skills
Articulate and Problem solver
Quality Control Procedures
Customer Relations Managemen
Business Strategy Development
Budgetary and Cost Control
MBA, Lehigh University, Bethlehem, PA
Public Personnel Management
Feasibility Study: Traditional Sales Marketing vs. Online Marketing
B.S. in Commerce & Management
Lehigh University, Bethlehem, PA
Core Duo Advisers, Washington, MD
- Tasked to support and review developmental programs.
- Facilitated training programs for employees.
- Determined alternate methods and procedures in solving problems and proposing solutions.
- Proposed modification of equipments and devices.
- Redesigned mode of delivery of products and services.
- Implemented training programs for telemarketers and floor agents to improve performance.
Senior Project consultant
Ethan Engineering Company Ltd.
- Advertised company’s profile, products and services to big companies to initiate partnership.
- Acted as negotiator in the BREP and PRAE contract.
- Supervised the expansion project of SEC.
- Instituted partnership with different vendors of City A in procuring manufacturing equipments.
LMM Engineering Services
KTY Placement Agency
SKY Line Corp.,
2007: Towards a Green and Safe Environment, On the Line Publication, 83-89
Diploma in Industrial Entrepreneurship and Management
Public Speaking Distinction Award 2007