Working at a call center can be very rewarding, as you can help customers solve problems and enjoy a great working culture at the same time. Customer service representatives average $15.81 an hour, and training tends to be on the job. To get that job, though, a solid resume is vital.
On your resume, it helps to have customer service experience in retail or in another call center, and a methodical approach is essential — you often work from a script, and you may have to take the customer through a set series of actions before you can escalate the call.
Ultimately, having a great resume can help you get the job, and our call center resume template can act as a basis for your own.Create Resume