Targeted resumes help match your skills and experience to a specific job description. They use keywords that are relevant to a particular position and are typically edited for each job you apply for.
Customer service specialist jobs require service-oriented individuals with a knack for helping others, so it’s important to include people skills on a resume for a customer service position. According to the Bureau of Labor Statistics, customer service reps need a high school diploma or equivalent and should have excellent communication skills. Make sure to highlight any positions you’ve held that dealt with customers or clients and how well you work under pressure.
Consider the customer service representative resume template below for ideas on how to craft your document to prove you’re right for the job.Create Resume