Ty Leeland
- 100 Main Street, Cityplace, CA, 91019
- H: (555) 322-7337
- C: (555) 322-7337
- example-email@example.com
Professional Summary
Motivated customer service specialist with over 10 years experience in a fast-paced, team-based environment. Personable and professional under pressure and delivers positive experiences through high-quality customer care.
Skills
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Work History
OVERNIGHT FREIGHT TEAM, Â 05/2010 to 06/2011
 WALMART– LAS VEGAS, NV
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Worked with the management team to implement the proper division of responsibilities.
PREP COOK, Â 07/2008 to 04/2010
 SUMMERLIN HOSPITAL– LAS VEGAS, NV
- Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
- Promptly and empathetically handled guest concerns and complaints.
- Prepared a variety of foods according to customers’ orders or supervisors’ instructions, following approved procedures.
MEDICAL ASSISTANT/CAREGIVER, Â 05/2006 to 07/2008
 E.Z. STAFFING INC.– GLENDALE, CA
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Assisted with patient transfer and ambulation.
- Transported patients to other areas of the hospital in wheelchairs and gurneys.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Maintained accurate records of patient care, condition, progress and concerns.
ADMINISTRATIVE ASSISTANT, Â 07/2000 to 04/2006
 FINANCE AMERICA– INGLEWOOD, CA
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
- Managed office supplies, vendors, organization and upkeep.
- Obtained signatures for financial documents and internal and external invoices.
Education
GED: 2007
 INGLEWOOD ADULTÂ- INGLEWOOD, CA
MEDICAL ASSISTANT, 1998
 BRYMAN COLLEGEÂ- RESEDA, CA
