Trained Mediator specializing in Family Law Mediation, Parenting Plans and Custody Arrangements. Creative and flexible negotiator who listens and communicates well and is dedicated to improving conflict resolution skills among clients.
Parenting skills educator
Superior communication skills
Practiced in family assessments
Family therapy background
Strong substance abuse knowledge base
Southern California Mediation Association membership pending
Member of the American Psychological Association since 1996
Awarded Social Worker of the quarter Fall of 1997 for outstanding work in the completion and resolution of the most investigations that quarter.
Facilitator of the winning team at Survival Education Retreat @ Elite Training Center, S.E.R.E.
Client Impact Manager
April 2010 to Current Innovative Beauty Lounge － Redondo Beach, California
Assisted clients and staff with complaints and discrepancies. Moderated disputes between employer, service providers and general staff. Developed appropriate policies for workplace complaints. Facilitated in the overall well being of service providers and staff.
Assistant Supervisor, Investigations Unit
August 1996 to January 2000 Foster Family Network － Long Beach, California
Charted and recorded information in client files.Tracked client and minor progress daily. Effectively managed time and caseloads of 35-40 minors at all time. Efficiently gathered information from families and social services agencies to inform development of treatment plans. Quickly responded to crisis situations when allegations of abuse occurred. Conducted mandatory parent education to Foster Parents. Worked with foster parents and teachers to implement consistent behavior therapy techniques at home and school.
Education and Training
Mediation Training, 2013 Center for Dispute Resolution － Santa Monica, California
Practical training with author and mediator Kenneth Cloke; lecturing, roll playing and small group activity
40 hr Divorce Mediation Training, 2012 Mosten Mediation Training － Westwood , California
40 hours of Divorce Mediation Training with author and mediator, Woody Mosten; lectures, roll playing & some practical experience.
Master of Arts : Psychology, 1996 Pepperdine University － Malibu , California
Bachelor of Arts : Human Development, 1990 Stephens College － Columbia , Missouri