Our creative call center resume keeps things interesting in a way that may help you stand out among competing candidates. Take a look at our creative resume examples to see how you can write and format an effective resume.
By using our free creative call center resume templates, you will learn how to craft a resume to propel forward in your job search.
Creative Resume Pros and Cons
Our free creative call center resume templates are designed to meet the needs of applicants who want to highlight their skills and achievements but also inject personality and branding to help you stand out among competing candidates.Pros: You can better brand yourself
- Pros: This is more memorable and interesting than a traditional resume
- Cons: Fancy additions take up valuable resume space
- Cons: Creative resumes are not a one-size-fits all
H: (123) 456-7890
C: (123) 456-7890
Call Center Agent with three years of experience in customer service within call center environments, seeking to take next career step with a respected organization. Accomplished in setting high customer service standards and overachieving customer satisfaction and performance benchmarks. Adept in uncovering opportunities to improve organizational workflows and enhance customer service approaches.
Active listening and communication
6/1/2015 – Present
Call Center Agent
Quincy College – Quincy, MA
Answer inbound questions regarding admissions requirements, registration, and course offerings.
Assist teams during recruiting process for summer, fall, winter, and spring semesters.
Promptly respond to emails, phone calls, and requests from students, campus partners, and external constituents.
Provide administrative support during college functions, including orientations, open houses, welcome sessions, commencements, honors convivium, and community and college meetings.
5/1/2011 – 5/1/2015
Customer Service Representative
ICeltiCare – Waltham, MA
Received and responded to incoming phone calls from members, prospective members, providers, and internal staff regarding benefits, eligibility, and claims.
Researched complex issues across multiple databases and worked with support resources to resolve customer issues.
Identified trends relating to incoming and outgoing calls to enable policy and process improvements driving customer service, quality improvement, and call reduction goals.
Associate of Arts: General Studies, 2015
Quincy College — Quincy, MA