PROFESSIONAL EXPERIENCE Confidential Employment, Kilgore, TX 2003 to Present World’s leading retail organization with more than $250 billion in annual revenue
Hardlines Manager (2004 to Present) Promoted to conduct recruiting, training, mentoring, evaluating, and scheduling functions for approximately 400 Associates in $70 million retail outlet. Additional activities encompass negotiating with vendors, creating strategic revenue enhancement initiatives, developing special programs, building customer loyalty, networking, building relationships, monitoring and analyzing market demands and changing demographics, merchandising, developing business proposals, assisting with software investments and implementations, analyzing financial statements, controlling costs, managing inventory, and more.
Increased sales $10 million and boosted profit contribution $1 million by developing relationships with local retailers and targeting fast-growing market segments.
Reduced employee turnover 11% by recommending new training/incentive program adopted corporate wide.
Maximized individual employee career opportunities by providing targeted training and mentoring to 7 Associates eventually accepted into Management Training Program.
Forged lasting relationship with town council by participating in PR efforts and community events.
Maintain competitive market positioning by implementing powerful and competitive Pricing Team.
Selected to attend Emerging Leader for Women in Leadership Conference.
Recipient of Friend of the Community Award as well as Highest Increase in Regional Sales Award.
Chosen to represent Management Team at National Shareholders Meeting concentrated on employee motivation and professional accomplishments.
Food Manager (2004) Charged with directing operational management initiatives involving loss prevention, risk management, and vendor and merchandiser negotiations. Conducted financial analysis, managed replenishment process, participated in community events, oversaw quality assurance, and led compliance functions.
Reduced payroll expenses $700,000.
Increased food sales 9% from previous year by planning and designing modular merchandise layout in collaboration with cross functional department teams.
Achieved a 1% reduction in total controllables expenses by accurately planning, controlling risk, reducing accidents, and preventing shrinkage.
Reduced inventory by monitoring staff, facilitating Associate training on Point of Sale (POS) replenishment system, and introducing improved inventory movement controls.
Homelines and Operations (2003 to 2004) Managed and executed programs earmarked to increase sales and customer traffic. Attended training conferences ad compliance meetings. Evaluated and recommended Associate improvement opportunities. Managed cash and claims efforts. Assessed shrinkage/loss controls by monitoring invoices and UPC activity. Conducted Associate meetings focused on communicating goals and providing corporate-driven training. Created plans and proposals funding community involvement projects. Made decisions on grants, scholarships, and endowments for various charitable projects.
Increased annual bonuses $500 per employee by reducing shrink and increasing customer traffic 5%.
Strengthened recruitment into Management Training Program 11% by investing in community talent.
Participated in Environmental Conservation Conference and Key Leaders in Community.
Launched job shadow program exposing high school and college students to various career choices and probable mentors.
SMALL BUSINESS DEVELOPMENT CENTER, Columbia, MD 2001 to 2002 Consulting services firm focused on assisting small businesses with services from business plan development, to mission statement creation, to budget development, to funding, to marketing and strategic decision making
Consultant Established and cultivated client relationships, developed and marketed programs promoting SBDC services, conducted market analyses, facilitated account tools training and utilization demonstrations, researched solutions packages available through PeopleSoft, Oracle, and SAP, and researched demographic data identifying specific market trends.
Increased bridal business demand 33% by conducting thorough market analysis, creating brand awareness campaign, and developing customer network.
Reduced client costs 24% and led closure of unprofitable division.
Improved productivity and increased focus on customer service and expansion plans by eliminating manual order processing efforts through implementation of POS Replenishment System.
Secured loan for client through development of accurate budget and business plan.
MBA in Marketing, University of Missouri; Columbia, MO BA in Accounting, Southeast Missouri State University, Girardeau, MO Outstanding MBA Student Award, 2002 MBA Consulting Challenge, Second Prize, 2002 Walter L. Crawford Educational Excellence Scholarship
CIVIC INVOLVEMENT Habitat for Humanity, Member Project Linus, Member International Awareness Council, President
TECHNOLOGY SKILLS INVENTORY Word, Excel, PowerPoint, Access, QuickBooks, SMART