100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Attentive Customer Care Representative with the capacity to handle any type of customer in any situation. Adept at solving customer issues, utilizing company resources to retain customers and following company policy. Specializes in retail and service companies.
Phone and kiosk experience
Good team member
Customer Care Representative, April 2010 – February 2015 Bean Incorporated – New Cityland, CA
Worked on a team that maintained the highest customer satisfaction rating in the company.
Entered all customer interactions into the computer database.
Often asked to work as part of a small team on special customer projects.
Customer Care Representative, June 1999 – August 2004 Halogen Lights – New Cityland, CA
Often acted as lead representative for smaller teams.
Assisted in updating the look of the customer care software input screen.
Worked longer hours during busier times of the year.
1999 High School Diploma, General Studies Jersey High School – New Cityland, CA