In the service world, first impressions are critically important to a company’s success. The associates hired to staff reception areas and front desks must have the right customer service qualities to be successful. Your Front Desk Coordinator resume template should be written with confidence and display your ability to take care of customer needs.
Resume Template for Front Desk Coordinator
Dynamic Front Desk Coordinator that understands the critical importance of having an organized approach to solving customer issues. Documented ability to utilize time management and client organizational tools properly, enhance each customer’s experience and keep detailed records in the company database to create uniform experiences for customers.
VoIP Phone System Administration
Reservations Software Platform
Client Database Utilization
Customer Service Focused
Front Desk Coordinator, April 2011 – May 2015 Teddymore Insurance – New Cityland, CA
Responsible for coordinating all client activities associated with the client service desk.
Maintained strong relationships with many car rental and repair shops in the area to help take care of walk-in issues.
Regularly updated the company database with detailed information to help make each customer feel welcome when they return by having their information easily accessible.
Front Desk Associate, June 2003 – April 2011 Gregson Insurance – New Cityland, CA
Responsible for confirming the reservations for car rentals and other services for each client.
Worked with front desk coordinator to take care of issues associated with walk-in customers.
Answered the front desk phone and took messages or transferred calls as needed.
2003 Associate’s Degree, Business Administration Gold Community College – New Cityland, CA