100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Versatile Cafe Manager experienced with skillfully overseeing all aspects of cafe operations in typically fast-paced settings. Profound knowledge of food and supply ordering, space organization and staff supervision and motivation. Routinely work flexible shift schedules and volunteer for overtime hours to ensure efficient operations and maximum productivity.
Food pricing and ordering procedures
Staff hiring, motivation and training
Beverage equipment setup
Point of sale systems
Highly efficient communicator
Proven conflict/problem resolver
Cafe Manager, April 2013 – Present Quick Stop Cafe – New Cityland, CA
Hire new staff and provide initial training.
Develop and authorize promotions and weekly discounts.
Arrange for maintenance of in-store machines.
Place monthly orders for supplies and process invoices.
Quickly and courteously respond to customer complaints.
Cafe Manager, September 2011 – March 2013 Diner’s Delight Cafe & Deli – New Cityland, CA
Prepared purchase orders and ensured that vendors/suppliers were paid.
Held weekly staff meetings to identify potential issues and seek input.
Confirmed that food items conformed with applicable health codes.
Ensured that staff wore appropriate uniforms or clothing.
Implemented updated cash control procedures.
Prepared and adjusted staff schedules.
Established monthly revenue goals.
Developed an improved inventory system.
2011 Certification, Food Service Management Sinclair School of Business – New Cityland, CA