It is the administrative professionals in the insurance industry that keep clients happy and process the majority of the claims. At the management level, insurance administration tasks can be demanding and often complicated. To get the attention your Office Manager resume template deserves, highlight your ability to manage several tasks at once and maintain an orderly operation.
Resume Template for Office Manager
Dependable Office Manager that focuses as much on customer service as on making sure that every claim is processed properly. Excited to contribute a very high level of client management, policy improvements that will streamline operations and the ability to run more than one office of a firm simultaneously. An energetic professional that takes pride in developing efficient operations.
Claim Submission Software Platform
Client Management & Satisfaction
Office Manager, November 2010 – June 2015 Hampton Insurance – New Cityland, CA
Created several new procedural policies that made the claims process more efficient
Implemented client service methods that dramatically increased client satisfaction
Acted as the point of contact for all critical client service issues
Insurance Clerk, June 2000 – November 2010 Keith Insurance – New Cityland, CA
Responsible for analyzing and paying all claims under $1,500
Worked with the office manager to devise more efficient claims submission policies for clients
Monitored commercial lines policies and made recommendations to agents where necessary
2000 Bachelor of Science, Business Janis University – New Cityland, CA