100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Hands-on Automotive Manager highly engaged with customers and staff. Skillfully direct maintenance operations, coordinate customer interactions, monitor operation costs, track revenue and set the tone for service standards. Committed to motivating staff and ensuring maximum efficiency through strong leadership and effective communications in typically fast-paced environments.
Basic algebra and geometry
Inventory control software
Automotive Manager, November 2014 – Present Auto Universe, New Cityland, CA
Prepare staff schedules and address payroll issues.
Maintain and update compensation plans.
Respond to billing inquiries and customer complaints.
Hire and train staff, handle disciplinary actions.
Develop and implement marketing strategies.
Hold regular staff meetings.
Set monthly performance goals.
Prepare and review monthly financial statements.
Process invoices and prepare purchase orders.
Automotive Manager, May 2012 – October 2014 Stein Ford, New Cityland, CA
Prepared reports detailing monthly revenue and expenses.
Implemented customer service policies.
Provided regular feedback to employees.
Responded to issues with payroll deposits.
Reviewed and responded to online feedback in an appropriate manner.
Assisted with customer interactions during busy periods.
Tracked inventories and ordered new supplies and parts.
2012 Associate’s Degree, Business Administration University of California, New Cityland, CA