Case Manager Resume Sample

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Janice Ross

100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234

Professional Summary

Compassionate, dedicated Case Manager with established track record in hospitals and medical centers. Highly organized and detail oriented with outstanding record keeping abilities. Adept at multi-tasking in high pressure situations.

Core Qualifications

  • Compassionate professional
  • Proactive problem solver
  • Outstanding organizational skills
  • Effective communicator
  • Thoughtful networker
  • Positive team player


March 2010 to October 2012
New Cityland Hospital—New Cityland, CA
Case Manager

  • Responsible for providing case management services on the oncology ward or major medical center.
  • Oversaw case management in 45 bed ward.
  • Provided primary liaison services between members of treatment and care team and patients and their families.
  • Ability to calmly communicate with patients and family members in difficult situations.

January 2014 to Present
Peaceful Hospice—New Cityland, CA
Case Manager

  • Provided front line case management services to residents of hospice.
  • Oversaw coordination of all palliative care services for residents.
  • Served as primary liaison between hospice and family members.
  • Assisted in training new hires of all types at hospice.


2009 University of California, New Cityland, CA
Master’s Degree, Social Work

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