Coordinator Resume Sample

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Emily Jameson

100 Broadway Lane
New Parkland, CA 91010
Cell: (555) 987-1234
example-email@example.com

Professional Summary

Highly organized and detail-oriented medical coordinator skilled in streamlining of patient care and facilitation of smooth daily functioning of the healthcare environment. Strong patient service background of compassionate, empathetic, yet objective-oriented attention. Experienced in most widely used computer programs, databases, medical terminologies and intake documents processing.

Core Qualifications

  • Discreet professional/HIPAA compliant
  • Excellent patient/staff communications
  • Organized team player
  • Skilled in administrative procedures
  • Certified nursing assistant (CNA)
  • Conflict and complaint resolution

Experience

Medical Coordinator, May 2009-May 2015
Cityland Regional Healthcare System – New Cityland, CA

  • Greeted patients, screened for health issue or concern, completed demographics information logging in database.
  • Directed and assisted patients in completion of required forms and paperwork, including intake documents and insurance verification.
  • Answered busy phone system, routing calls as necessary, resolving issues, answering questions and directing callers to appropriate departments.
  • Ensured waiting room was well managed and patient flow consistent.
  • Scheduled appointments for patient follow-ups and procedures.
  • Conducted staff communications regarding patient arrivals, issues, concerns and disposition.
  • Assisted nursing staff and other healthcare providers as needed and directed.
  • Greeted families, vendors, salespeople, visitors and other non-patients, directing to appropriate areas and policies.
  • Handled patient payments, ensured security of cash-on-hand and personal financial information.


Education

2009 Associates of Arts, Marketing
Community College of New Cityland-New Cityland, CA
2011 Certified Nursing Assistant Designation and Registration
State of California

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