100 Broadway Lane
New Parkland, CA 91010
Cell: (555) 987-1234
Professional Medical Office Assistant dedicated to customer service and maintaining a smooth-running, efficient environment. Proficient in a variety of administrative tasks such as multi-phone system use, file management and appointment setting. Knowledgeable about insurance verification and claims process.
- Multi-phone line systems
- Patient record maintenance
- Appointment setting
- Insurance verification and claims
- Medical release procedures
- Excellent communication
- Customer service
- Organized and efficient
Medical Office Assistant, December 2010 – January 2015
New Parkland Medical Center – New Parkland, CA
- Performed a number of office duties such as maintaining files, verifying insurance claims, scanning documents and answering phones.
- Greeted approximate 40 patients daily, scheduled appointments and answered questions.
- Collected co-pays and reached out to other medical professionals for referrals.
Medical Office Assistant, July 2006 – December 2010
New Cityland Medical Associates – New Cityland, CA
- Greeted and processed approximately 35 patients each day.
- Handled insurance verification, contacted providers regarding referrals, scheduled lab work and answered patient questions.
- Performed numerous office duties such as managing files, answering phones, inputting patient information into system and scanning paper files into electronic form.
2007 Certificate, Medical Office Administration
New Parkland Community College – New Parkland, CA