100 Broadway Lane
New Parkland, CA 91010
Cell: (555) 987-1234
Detail-oriented medical or health services manager professional with strong experience in organizational financial planning, budgeting, operations, staffing and quality care provision. Strong communications skills and effective organization orientation toward optimum operations and workflow efficiency. Analytical mindset with talent in financial management, data analysis and statistical reporting.
- Multi-department and facilities management
- Financial and operational accountability
- Efficiency development
- Compliance excellence
- Mentoring supervisor
- Conflict and complaint resolution
Medical or Health Services Manager, March 2005-May 2015
Cityland Regional Healthcare System Outpatient Surgicenter – New Cityland, CA
- Managed daily operations, staffing, patient service, development and financial performance of thriving outpatient surgical center.
- Developed operational budgets and revenue objectives toward maximum profitability.
- Reported weekly financial, operational and staff performance to executives, physicians and associated personnel.
- Ensured daily operational and quality care excellence for all facilities and units.
- Participated in practice development and marketing activities under the healthcare system brand.
- Conducted staff recruitment activities, employment procedures, performance reviews and audits to ensure streamlined and efficient operations.
- Developed measurement guidelines and associated spreadsheets to track performance and key indicators.
- Liaised with vendors, suppliers and contractors to ensure facilities operational excellence and 100 percent uptime for all mechanical, technical and physical properties.
- Delivered 32 percent reduction in budget through consultation with budgeting units and redirection of inappropriate or excessive cost expectations.
- Received 94 percent rating on staff evaluations of personal performance within the health services manager role at exit interview.
2005 Bachelor’s of Science, Business Administration
University of California-New Cityland, CA