Education: Florida Community College of Jacksonville, FloridaThree classes away from obtaining my Associates of Arts Degree. West Nassau High School Callahan, FL High School DiplomaCompleted Management Training Program in 2000 and Completed Telephone Techniques course at University of North FL in 1999Technical Knowledge: Proficient with Windows, COSMOS, Peoplesoft, Lotus Notes 1-2-3, Outlook, Quicken, Quickbooks, Excel, AS400, UCS, PowerPoint, ADP, FDLE, MVR, Credit Reports system, Reportsmith, Payroll/Benefits software,10 Key (by touch), Typing 55wpm.
OBJECTIVE Seeking a position that will utilize my 8 + years of experience in Human Resources, oral and written communication.RELOCATE FL Experience: Accounting Principals, Inc. Jacksonville, FL 5/31/05 ¡V 12/9/05 (Laid Off) Executive Recruiter/Account Executive
Responsible for staffing for over 50 staffing agencies across the United States. Hired for every position within each agency (from the Receptionist to the Managing Director).
Identified viable candidates from various sources including: directories, contact lists, databases, leads, newspapers, magazines and personal networking.
Obtain defined job orders from Regional Vice Presidents with detailed job descriptions and skill requirements.
Provided training and guidance to Managing Directors and RVP¡¦s on policies, process, and regulatory issues regarding the Human Resources procedures.
Directed the hiring process with each candidate from first point of contact to acceptance of offer.
Recognized and expanded on seasonal/market condition trends and related staffing needs.
Attended industry related functions for networking opportunities and enhanced product knowledge of the staffing agencies.
Identified and initiated contact with all authorized hiring decision makers within compliance divisions of financial corporation.
Reported directly to the Senior Vice President of Accounting Principals, Inc/MPS Group.
LA Weight Loss, Inc. Bloomington, IN 3/2003-12/2004 (Relocated) Manager of LA Weight Loss Center and LA Shapes
Responsible for the development, implementation and adherence to all company policies for stores. Developed and/or reviewed standards, policies, procedures and marketing for all functions involved with or related to LA Weight Loss center and LA Shapes.
Reviewed and resolved staff issues, product and service problems/concerns with the service/products.
Received and reviewed all customer satisfaction surveys and customer contacts and complaints. Reviewed complaint trends and product/component failure analysis; reviewed corrective actions with appropriate personnel.
Actively generated center revenue while developing the sales staff and ensuring each client receives excellent customer service.
Trained and coached the sales staff to convert leads to sales, selling techniques to ensure they meet personal sales goals.
Provided control and editing of all store sales and purchase orders, to insure conformity to established policies and procedures.
Overseen and supervised all functions including receiving of products, inventory control, interim quality checks and shipping.
Conducted annual performance reviews of supervised personnel along with one-on-one follow up sessions.
Participate in monthly management meetings and in quarterly company meetings.
Zurich Insurance Services, Inc. Jacksonville, FL 3/1998-12/2002 HR Generalist/Corporate Recruiter
Directed and implemented all recruiting strategies to achieve required staffing levels (350 + employees)
Fill over 100 openings annually while improving candidate quality
Meet with Executives to develop specific recruiting plans for their department
Develop and maintain professional relationships with universities and community college placement offices and staffing agencies
Schedules and attends career fairs
Instituted aggressive cost-reduction programs and upgraded policies and procedures
Provide information on company operations and job opportunities to potential applicants
Pre-screen and refer qualified applicants to hiring managers and Executives for interviews
Conduct background checks such as FDLE, past employment, etc.
Research, analyze, prepare and present hiring statistics to President and Sr. Vice Presidents at monthly staff meetings
Maintain records on recruiting activities
Keep job posting program updated and current with all job profiles
Post all internal positions through job posting database