It takes a certain type of person to excel in a client-facing, service-oriented role, and with your natural ability to form a rapport combined with a commitment to customer satisfaction, you’ve proven time and time again your clients always come first. Whether you’re closing a sale, answering questions, or resolving problems, you always keep a positive outlook and do whatever it takes to make your clients happy. Yet it can be difficult to figure out how to convey the dedication of a successful account representative on the page when assembling your resume; difficult, but not impossible. Not when you have the excellent example set out in our account representative resume sample combined with the guidance of our resume builder tools.Create Resume
Why Is This a Good Account Representative Resume Sample?
Though the challenges of your job are always exciting, the sheer nature of the work means you’ll often end up repeating the same general tasks for a number of clients throughout each day. Letting this redundancy creep into your resume can be fatal. Our account representative resume sample gives a good example of how to avoid this by capturing the primary skills focus in the opening summary, citing expertise in order entry software, customer service and support, cost control, multitasking, relationship-building, and time management.
The core qualifications section further builds on this presentation with a list of searchable, scannable keywords that not only improve match percentages in job applicant systems, but supplement discussion of the candidate’s strengths by listing capabilities in Microsoft Office Suite, technical support, trade shows, multimedia presentations, and other vital skills that can make or break an account representative’s career.
With the core essentials covered in the summary and keywords, that leaves the work history section of the account representative resume sample free to focus concisely on what made each job truly unique. Rather than repeating what we’ve already read in the summary and keywords, each succinct job listing details a bulleted list of notable duties and accomplishments written in an action-oriented style that engages the reader. This section also makes use of keywords, integrating them naturally into the job duties to show how the sample candidate uses these essential skills in action every day. Pivotal keywords from this section include “incident reporting,” “order taking,” “large account management,” “order policy,” and “trade show booth staffing.”
The education section may be brief, but no resume is complete without it. Its absence is often noted by hiring managers as a reason for passing on candidates. Narrow your education only to what’s relevant, but use our example for a demonstration of how best to format this crucial piece of information.
Why You Need a Strong Account Representative Resume
As an account representative, every call you take or order you process gives you an opportunity to contribute to the business’s bottom line and showcase your talents as a top performer. Yet in such a fast-paced, busy role that occupies such a vital position on the sales team, there can be only one top performer. When you’ve been that top performer, you’ve earned bragging rights.
By bragging rights, what we really mean is an achievement-oriented resume that shouts from the mountain tops you’re the best of the best. Employers want only the best, and if your resume doesn’t tell them clearly that you delivered results in your past roles, there’s nothing to hold their interest. Take a page from our account representative resume sample, and don’t be shy about building a strong document that brings your accomplishments from obscurity into bright focus.
Costly Account Representative Resume Mistakes To Avoid
Never forget that at its heart, an account representative position is a sales position. Your ability to maintain customer relationships and meet client needs is pivotal in maintaining customer loyalty, which translates into repeat sales, add-on services, and referrals. Each of these impacts the company bottom line significantly, so don’t skimp on the sales aspect of your resume. If you’re privy to metrics tracking your client sales volume and overall performance, use them to showcase the direct results of your account relationship skills.
Take pride in your ability to handle difficult clients, but avoid actually referring to them as difficult clients. Instead of criticizing the client, point out how you handled challenging situations, transferring the negative from the person to the incident and transforming it into a positive by keeping your primary focus on your problem-solving capabilities. Discuss collaborative issue resolution as well, such as the mention of working with the account manager in our account representative resume sample.
You’re often the first point of contact for any customer account needs. Don’t let a poorly-written resume be the last impression you leave on a prospective employer. Revitalize your document using our account representative resume sample and improve your chances of taking your career to the next level.