100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 firstname.lastname@example.org
Experienced Telecommunications Specialist with a comprehensive and up-to-date understanding of standard computer-based communications systems and software platforms. Adept at developing installation protocol manuals, training clients on new systems and handling client issues. Specializes in new installations and software upgrades.
Certified communications technology expert
Meets all company deadlines
Strong team member
Communications software expert
Strong work ethic
Telecommunications Specialist, October 2010 – February 2015 Brently Communications – New Cityland, CA
Acted as chief installation technician for larger projects.
Created several protocol manuals for the more complicated installations.
Often asked to do customer site visits when customer issues would arise.
Telecommunications Specialist, June 1992 – March 2004 Sound Telecommunications – New Cityland, CA
Audited most large installs prior to completion.
Often accompanied sales on high profile sales presentations.
Developed many customer service methods that are still used.
1992 Bachelor of Science, Telecommunications Engineering Hasten University – New Cityland, CA