The receptionist is the face of the organization to the visitors. It is this role that makes the first impression on the outside world. It is a multifaceted role that intertwines the outside world with the internal workforce and often showcases the overall culture and aura of an organization.
About Sample Receptionist Resumes
Looking at the competition in the sector, the word ‘fierce’ may seem like an understatement. Especially with the economy hit by the severe recession, employers are bogged down by bulk of applications for a single receptionist position. However, a well-written resume could do the trick of making its way to the selection manager’s desk, which will increase the chances of an interview call. Creating a stand-out resume may seem to be an overwhelming chore; however, sample receptionist resumes are available online and can provide some invaluable assistance.
How to Write a Receptionist Resume
The work of a receptionist, to a great extent, relies on their communication and customer dealing capabilities. As a result, make sure to highlight these aspects in your resume. Read the job requirements carefully and devise your resume mentioning the skills and experience that you have that are essential for the role. Generally, the educational requirement for this role is a basic high-school diploma; however, large organizations or those with specific requirements may opt for candidates with higher education. Experience speaks volumes in this field, and should therefore be highlighted in an attractive way on the resume.
Mention experience before your academics, as the receptionist’s role experience is more vital than the candidate’s educational background. Due to the high confidentiality requirement of this role, employers hire people who respect that the secrecy role required discretion. Depict your experiences that state your capability and skill to maintain the secrecy and confidentiality of the employers that you have worked with in the past. Always remember to list the resume in a chronological order: summary, skills acquired, work experience, education, certificates, any organizations that you belong to, and finally, language and computer skills.
Receptionist Job Description
The receptionist role relies more on the skills-set and experience than the qualification, unless specifically required by certain organizations. Courtesy and patience are often the most-wanted skills for this position. Polite telephone manners and hands-on experience in public dealing are essential prerequisites. However, those organizations where receptionists are endowed with more administrative tasks, may seek individuals that have thorough experience in clerical and secretarial functions. The incumbent is also required to uphold various regulatory codes for security and may need to undergo background or credit check before hiring.
Some may debate that the receptionists’ salary is not in line with their responsibilities; but with the supply of receptionists in the market, one may not be left with options to negotiate on the wages. With a mean average salary of $26,010, it is not a high paying role; however, the mean hikes up to $53,400 per annum in postal services. A vast majority of receptionists are employed in the clinics and hospitals, with over a 100,000 employed in California state.
The role of receptionist is a demanding one and offers great potential for out-growing into various other administrative or customer-based functions. In fact, there are many successful business men and women that started out as a receptionist and worked their way up to the top.