100 Main Street, Cityplace, CA, 91019 | (555) 322-7337 | firstname.lastname@example.org
Organized, independent worker with strong time-management skills. Meticulous Convention Guide, excellent at juggling multiple tasks and working under pressure. Entry level industry experience, yet enthusiastic to grow.
Exceptional communication skills
Trusted key holder
Creative problem solver
MS Windows proficient
Verbal communication skills
Team leadership skills
Outstanding interpersonal skills
Park Event Operations Convention Guide 10/2012 to Current
Walt Disney World Resorts – Lake Buena Vista, FL
Provided outstanding guest service
Ensuring the safety of every single guest on property.
Maintained transportation and venues for convention groups.
Safely and efficiently guided convention guests to and from their venues.
Always ensured proper etiquette in dealing with Disney executives and other high profile personalities.
Recommended top dining and entertainment options for guests in the Walt Disney World area.
Merchandise and Sales Associate 11/2011 to 02/2013
Columbia Sportswear Premium Outlet – Orlando, FL
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
P.O.S. trained, with credit card and cash-handling experience as well as travelers checks and foregin exchange.
Lead Cashier/Host 07/2011 to 03/2012
Which Wich Superior Sandwiches – Orlando, FL
Greeted each customer with friendly eye contact
Provided an elevated customer experience to generate a loyal clientele.
Assisted customers with food selection, inquiries and order customization requests.
Scheduled weekly inventory pickups and deliveries with vendors.
Restocked inventory every month and reviewed cash operation data to verify proper replenishment.
Maintained cleanliness and presentation of stock room and restaurant floor.
Developed reputation as an efficient service provider with high levels of accuracy.
High School Diploma: General Diploma 2011 Mid Florida School – Orlando, FL
Associate of Science: Hospitality and Tourism Management Current Valencia College – Orlando, FL