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Walt Disney World Partner in Excellence Recipient
Supervisor01/2005 to 01/2013Commercial Coatings of Central FloridaKissimmee, FL
Overseen completion of major projects including but not limited to, Disney's Animal Kingdom Hotel Kidani Village Expansion.
Cast Deployment Systems Coordinator 01/2001 to 01/2005Walt Disney World ResortLake Buena Vista, FL
Provided leadership in coordinating the daily needs of the attraction, other departments, Cast, and Guest. Maintaining the utilization of the ride such as proper workload and number vehicles on the track.
Trainer and Host01/2001 to 01/2003Walt Disney World ResortLake Buena Vista, FL
Position utilized experience as a story-telling performer, including Walt Disney and Walt Disney World knowledge. Exhibited personalized guest service through daily and VIP tours. Partnered with The Disney Learning Centers in facilitating programs for the development and training of the Cast. Opening Team Member.
Show Observation Team Member01/1995 to 01/2001Walt Disney World ResortLake Buena Vista, FL
Acted as liaison between operations and Cast Members. Actively participated in Attractions in Action, Revive the Ride, Cast Concerns Committee, and The Show Academy. Responsible for the technical production of the yearly cast recognition even, The GMoscaRs.
Operations Trainer and Coach01/1991 to 01/2000Walt Disney World ResortLake Buena Vista, FL
Collaborated with Creative Entertainment, facilitating the operational needs of Doug Live and Sounds Dangerous with Drew Carey. Participated in the production of guest service training video. Opening Team Member.
Talent Coordinator01/1991 to 01/2000Walt Disney World ResortLake Buena Vista, FL
Lead and Trainer. Contributed to all aspects of the attraction ( SuperStar Television). Implemented puzzle sheet rotation to better serve the needs of the Cast. Worked in conjunction with Imagineering in the installation of the Home Improvement segment.
Astro Attendant01/1990 to 01/1992Walt Disney World ResortLake Buena Vista, FL
Lead and Trainer. Demonstrated effective leadership, encouraging team concepts. Created performance theme-ing for Star Tours attraction. Designed and prepared training materials, evacuation charts, and guest queue areas.
Floor Manager for Nightly Newscast01/1982 to 01/1985KENS-TV, CBS Channel 5 San Antonio, TX
Camera, lighting, set construction and crew management. Number One Newscast in the Nation for market size. In charge of props and maintenance of equipment.
Associate of Science: Radio, TV, FilmSan Antonio College Warrensburg, MO
Chemistry/ BiologyCentral Missouri State UniversityWarrensburg, MO