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Elizabeth Robinson


  • 100 Main Street, Cityplace, CA, 91019
  • H: (555) 322-7337
  • example-email@example.com

Skills

  • Proficient in cash management
  • Employee training and development
  • Microsoft Outlook, Word and Excel
  • Customer-focused
  • Approachable
  • Motivated team player
  • ServSafe certified
  • Retail sales

Work History

Merchandise,   09/2012 to Current

  Walt Disney Company – Orlando, FL

  • Process an average of 200 transactions each day in a timely manner.
  • Provide seamless shopping experience through exceptional guest service.
  • Balance needs of multiple guests simultaneously in a fast-paced retail environment.
  • Create magical moments for guest to exceed expectations.

 

Guest Arrivals,   04/2012 to Current

  Seaworld Entertainment – Orlando, FL

  • Maintain knowledge of ticket products for guests.
  • Create a fluid arrival and exit process.
  • Handle up to $30,000 in revenue daily.

Assistant Manager-Retail,   03/2011 to 01/2012

  Event Network at Brevard Zoo – Melbourne, FL

  • Stocked and restocked inventort when shipments were received.
  • Completed weekly schedules according to payroll needs.
  • Trained staff to deliver outstanding customer service.
  • Reorganized sales floor to meet company demands.

Glow Vendor,   09/2010 to 11/2011

  Universal Studios  – Orlando, FL

  • Counted cash accurately from an apron.
  • Sold approximately $1,100 personally per night.

Cashier Supervisor,   07/2007 to 07/2010

  Aeropostale Inc. – Melbourne, FL

  • Replenished stock & processed shipments to ensure product availabilty for customers.
  • Trained new employees on cashier and store procedures.
  • Promoted from sales associate to Floorstock Lead to Cashier Supervisor in 2 1/2 years.
  • Operated a POS system to itemize and complete an average of number customer purchases.

Education

Bachelor of Arts: Hospitality Management, 2012

  University of Central Florida – Orlando, FL

 Rosen College of Hospitality Management

Dean's List

Bright Future's Scholarship Recipient

Future Theme Park Leaders Association Member

Associate of Arts: General, 2009

  Brevard Community College – Palm Bay, Fl

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