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Frequently Asked Questions

• How do I update or cancel my subscription?

  There are 3 ways to cancel your subscription:

  • Easily get in touch with our friendly customer support team. For your convenience, we’ve listed the country-specific phone numbers on the page linked here.
  • Quickly reach us by clicking on the “Live Chat” link in the upper right-hand corner of the page.
  • Login (click on “Login” in the upper right-hand corner or menu of Resume-Now). Go to the “Settings” link from your Dashboard.

• How can I download the free version of my resume?

  You can easily download a .TXT version of your resume or cover letter any time by logging on to your dashboard, clicking to your documents, selecting “DOWNLOAD” and choosing the “plain text” file format.
  
  To print or download your resume as a PDF, Word, Rich Text file, simply upgrade to full access and you may download, print or save unlimited documents.

• I’m having trouble logging on to my account with my password.

  If you’re having trouble using your password for any reason, or have forgotten your password, click here to be emailed a link to reset your password.

• Where will I find billing information on my credit card statement?

  On your statement, look for this text: “BLD*Resume or AUX*ResumeNow 844-351-7484”.

• What do I get with Full Access?

  With Full Access to Resume-Now, you can:

  • Create unlimited Resumes and Cover Letters to match.
  • Quickly download and print unlimited resumes and cover letters in any format (PDF, MS Word, .TXT, Rich Text)
  • Store your resumes and cover letters to access or edit anytime
  • Access 1000s of resumes and cover letter writing samples for a range of industries
  • Instantly check your resume for grammar, spelling, and other common mistakes with Resume Check.
  • Easily search our extensive jobs network by industry, location or company
  • Anticipate interview questions and learn how to answer them fast
  • Get real-time salary info for jobs in your field and location
  • Learn when and how to follow up on job applications and how to have confidence in the offer!

• What if I need more help writing my resume?

  Take advantage of our professional resume writers on staff by visiting your Dashboard, clicking on Documents and visiting Resume Writing Services.