Email:richard@domain.com
OBJECTIVE
To obtain a help desk internship with Techies Corporation in order to utilize my motivation and skills.
- Experience troubleshooting and maintaining PC and desktop applications as a Computer Lab Monitor
- Experience using customer service skills in a business setting as a Customer Service Intern
- Second-year computer science major with general understanding of PCs, desktop applications and computer/network architecture
EDUCATION
Bachelor of Arts, Computer ScienceBoston College March, 2003
3.76 G.P.A. Boston, MA
Honors: Dean’s List seven quarters; Recipient of 2000-2001 scholarship award based on academic performance and computer science potential
Course Highlights: Introduction to Computer Architecture, Introduction to Networking
RELEVANT EXPERIENCE
Computer Lab Monitor January, 2000 – PresentBoston College
- Assist students with PC and desktop application issues
- Regularly perform hardware and software maintenance
- Facilitate a weekly one-hour seminar on how to use Microsoft Office applications
- Participate in special computer lab projects when applicable
Customer Service Intern June, 2000 – August, 2000
ABC Bank
- Assisted bank customers with account issues using ABC Bank’s PC-based computer system
- Suggested and promoted additional bank services to customers
- Attended weekly group and department meetings and shared status updates
COLLEGIATE ACTIVITIES
Member Computer Science Student Society 1999 – PresentWORK EXPERIENCE
Sales Associate The Gap, Boston September, 1999 — Present